
CUSTOMER CARE
FAQ
Which locations do you ship to?
We ship to all locations Australia-wide and across the globe! There aren't many destinations we don't deliver to.
Where are you based?
We are proudly Australian owned and operated! We work with suppliers across the globe for limitless product sourcing, so we can offer you the best quality at the best possible price!
Can I pay with Afterpay?
Yes! We offer Afterpay as a Buy Now Pay Later service. To use Afterpay, simply proceed to the checkout page when you're done shopping, and it will appear as a listed payment method option (You may need to scroll to the bottom). You will then be directed to finalise your order with Afterpay.
What if what I ordered isn't what I expected?
We hope this isn't the case! Either way- no problem- we offer a 100% Satisfaction Guarantee, so you can return anything that isn't right for you, provided your return request complies with our Returns Policy criteria.
I've only received my partial order. What next?
For faster delivery, we may ship your multi-item order see always try to update your tracking information to show the status of both deliveries so you're kept in the loop.
Please contact us if it has been 10 days since you received your first package, so we can follow up your remaining items for you.
CONTACT US
Our hours of operation are 9am - 5pm Monday to Friday AEDT excluding public holidays.
Please allow for up to 48 hours for a response. We will reply as soon as we can!